Last updated: [2026/09/23]
Trek Curator Pvt Ltd ("we," "us," "our") respects your privacy. This policy explains what information we collect, how we use it, and your rights regarding it. It works together with our Terms and Conditions.
1. Information We Collect
- Contact details: name, email, phone number, country of residence
- Booking details: passport information, date of birth, emergency contact
- Health declaration information, including medical conditions or disabilities relevant to your safety on a trek, collected prior to departure
- Payment information: processed via our payment provider; we do not store full card details
- Website usage data: pages visited, browser type, and similar analytics data, collected via cookies
2. How We Use Your Information
We use your information to:
- Process bookings, permits, and travel arrangements
- Communicate with you before, during, and after your trip
- Share necessary details with third parties involved in your trip (hotels, permit offices, guides, insurance providers, domestic airlines)
- Use health declaration information solely to assess your safety on trek, shared only with your guide, and where relevant, your travel insurance provider or emergency medical services
- Send you updates or offers, where you've opted in; you can unsubscribe at any time
- Improve our website and services
3. Sharing Your Information
We share your information only where necessary to deliver your trip — for example, with the Nepal Tourism Board or TAAN for permits, with hotels for accommodation, or with insurance providers or emergency services in the event of a medical situation. We do not sell your personal information to third parties.
4. International Data Transfer
As our clients and service providers are located in multiple countries, your information may be processed outside your country of residence, including in Nepal. We take reasonable steps to protect your data wherever it is processed.
5. Data Retention
We retain your information for as long as necessary to fulfil your booking, meet legal or regulatory requirements, and resolve any disputes, after which it is securely deleted or anonymised.
6. Cookies
Our website uses cookies to improve your browsing experience and understand site usage. You can disable cookies in your browser settings, though this may affect site functionality.
7. Your Rights
Depending on your location, you may have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us at info@trekcurator.com.
8. Security
We take reasonable technical and organisational measures to protect your information, but no method of transmission or storage is completely secure.
9. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated "last updated" date.
10. Contact
For privacy-related questions, contact info@trekcurator.com or +977-9851318186.