At Trek Curator, your privacy is our top priority. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you book a tour or interact with us through our website, social media, email, or other platforms.
Information Collection
We collect the following personal information:
- Full name
- Passport details
- Nationality
- Birthdate
- Contact information (email, phone, address)
- Emergency contact details
- Travel-related data, including relevant health and medical information, travel insurance details, and visa and permit-related documents.
Payment Information
We may require your payment details, including credit and debit card information. If you opt for a wire transfer, we will need your bank details.
How We Use Your Information
We use your information to confirm and manage your tour bookings, process payments, and provide personalized customer support. Additionally, we communicate important travel and safety information and respond to inquiries and requests. Your information may also be used to enhance website services and improve customer experience.
Sharing Information
At Trek Curator, we are firmly opposed to selling or renting our customers’ data. However, for tour and trek bookings, we may share your information with:
- Government authorities (for permits and visas)
- Local partners and guides in Nepal, Bhutan, and Tibet
- Insurance and emergency services (if needed)
- Payment processing providers
Data Security
To safeguard your data, we employ:
- Secure servers and encrypted databases on our website.
- Restricted access to personal data by authorised personnel only.
- Payment information processed through secure third-party gateways.
Cookies and Tracking
We use cookies to enhance user experience and analyze website performance. Analytics tools (e.g., Google Analytics) may track anonymous visitor data for website improvement.
International Data Transfers
Since we operate in Nepal, Bhutan, and Tibet, your data may be transferred across borders. We ensure that such transfers are conducted securely and in compliance with applicable laws.
Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on our website with the revised date.
Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please feel free to contact us.
